Despite what George Cloutier would have you believe, "benevolent dictators" make lousy leaders, writes Mike Henry. Companies aren't democracies, Henry writes, but that doesn't mean bosses should seek to bully and browbeat their workforce into submission. "People always give more than you can demand or scare out of them," he writes. "A truly sustainable business values and treasure[s] the people who invest their lives in its success."

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