Groupon can be great for driving traffic to a business, but the company and the small businesses it partners with are suffering some growing pains. "This will end up being the year of the Groupon for us, and that's not a good thing," said Greg Gibbs, owner of Chicago Bagel Authority, which offered a deal-of-the-day in January. He says the business took a huge loss on the deal and hasn't seen an influx of repeat business. But other business owners have found success with the site, especially in attracting a young demographic, generating buzz and selling excess capacity or inventory.

Related Summaries