Leading a virtual team requires a different skill set than is used for managing people who work physically close to you, writes Erin Meyer, an adjunct professor of organizational behavior at INSEAD. "Trust takes on a whole new meaning in virtual teams," she writes. "When you meet your workmates by the water cooler or photocopier every day, you know instinctively who you can and cannot trust. In a geographically distributed team, trust is measured almost exclusively in terms of reliability."

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