Travel Experts has become one of the leading Virtuoso member agents thanks largely to its network of independent travel agents. Travel Experts President Susan Ferrell reported a 23% increase in agency revenue year-to-date 2010 compared with the same period the previous year. Ferrell offered insight into the company's success. "Our policy is to allow our independent contractors/agents to keep 100% of their commissions," Ferrell said. "This works for thoroughly experienced, skilled and productive agents."