If you have a co-worker who drives everyone else crazy enough to affect productivity, take the issue to the boss, Marie G. McIntyre advises. Just don't use such words as "obnoxious" to describe the behavior because it "will only make you sound like squabbling schoolchildren," she writes. If the boss doesn't intervene, set limits for what you'll tolerate and then stick by them.
Women need to get tougher if they want to excel in the workplace, says Sharon Meers, co-author of "Getting to 50/50." Drawing her particular admiration: Sarah Palin, for her "ability to walk right through flack."
George Barrett, CEO of Cardinal Health, says he likes job candidates who ask questions during their interview. "What they're curious about tells you a lot about who they are, and that's sort of the most fun part of the interview for me," he says. "... It probably tells you how well they understand your company."
The JetBlue employee who exited a plane via the aircraft's slide after an argument with a passenger isn't the only worker who is fed up with irate and rude customers, experts say. Other workers cite similar run-ins. "There's so much more pressure, so much more tension," says one.
Having dogs in the workplace appears to increase trust, teamwork and a sense of closeness among workers, one study found. Researchers found that a team that had a dog underfoot -- and was asked to do a collaborative project -- rated their colleagues higher after the exercise than those who were poochless.