9/13/2010

Too many companies are getting bogged down in "busy work" that takes up time and energy but doesn't actually produce anything of value, writes Mitchell Osak. To get your team working smarter, try delegating more decisions to front-line managers and trimming back the amount of administrative work required for your workers' basic functions. "In a cost-conscious and competitive economy, companies can ill afford not to tackle [busy work]'s harmful waste of time and effort," Osak writes

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