Shaun Donovan, secretary of Housing and Urban Development, said that a four-month investigation into the operations of five of the biggest mortgage servicers in the nation found that some are "significantly worse than others." Banks continue to defend their foreclosure processes, saying anecdotes about serious documentation troubles are the exception. Bank of America and other lenders are once again moving forward with foreclosures after a temporary freeze, but signs are emerging that the issue is not over.

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