All leaders need four key skills, Tony Schwartz writes: the ability to recognize others' strengths, to rally people around a cause, to clearly define success and to value themselves and their workers despite shortcomings. Only by approaching leadership with that generosity of spirit can leaders help their workers achieve their full potential, Schwartz argues. "All four capacities are grounded in one overarching insight. Great leaders recognize that the best way to get the highest value is to give the highest value," he adds.

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