11/15/2010

When Susan Stern, founder and CEO of Stern + Associates, began to lose her hearing, she had to learn to delegate more effectively, to ask questions when she's uncertain of details, and to focus on making sure she understood her team and clients before making key decisions, she writes. "The lessons learned have shaped my leadership skills in a uniquely positive way," she writes. "Importantly, my lessons are ones that would benefit any leader," she writes.

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