11/22/2010

When a mistake is made, nerves get rattled, the stakes go up and more mistakes are made. Such "downcycles" may be natural, Seth Godin writes, but they aren't pre-ordained. The best leaders don't just endure the downcycle; they turn it around and transform it into something positive. "Someone who gets better whenever he fails will always outperform someone who responds to failure by getting worse," he writes.

Full Story:
Seth Godin's Blog

Related Summaries