11/11/2010

Leaders who tell their employees that they're "talented," "gifted" or otherwise "special" aren't helping anybody, writes Tony Schwartz. Too much praise for inherent ability gives workers permission to stop pushing themselves, Schwartz argues, so it's better to focus on praising things people can actually control. Ban "talent" from your vocabulary, and instead give credit to workers who make an effort, master new skills, or show determination and perseverance.

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