8/12/2011

Emergency departments in Miami-Ft. Lauderdale garnered the highest patient satisfaction rating among all facilities in major metro areas, while EDs in Wichita, Kan., had the highest rating among smaller metro areas, according to the annual survey by the Press Ganey Associates. In their ratings, patients valued communication about ED delays more than pain management or overall care, according to the results. This article lists the 10 highest rated large metro areas and the top 10 small metro areas for emergency department satisfaction.

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