The best way to get your workers pulling in the same direction is to give them a degree of autonomy, argues Bret L. Simmons. Rigidly enforcing rules about who does what and how robs workers of the ability to help and learn from one another, and it makes it harder to improve processes on the fly. "Employees that help each other strengthen the bonds of trust with team members and supervisors, and we know trust has a strong effect on performance," Simmons writes.

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