9/15/2011

Successful salespeople need to have certain traits as well as the training to reach their full potential, writes Peggy Carlaw of Impact Learning Systems. Personality traits such as optimism, empathy and motivation are important, she writes. "Motivation is a sales skill that you can foster through incentives and coaching, but at the end of the day, a person needs to want it -- sales people have to possess a certain amount of drive," she writes.

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