11/23/2011

Management consultants John Kotter and Mike Evans discuss the importance of earning team members' trust in a video. When you have others' trust, they are more likely to listen to your ideas and to accept them with an open mind. In organizations, trust is a byproduct of good community, Evans says. Leaders earn trust when "they share openly and candidly, they obtain feedback and perspectives from others and they're willing to talk about the elephants in the room," he says.

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Forbes

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