Offering smaller portions puts restaurants at risk of losing customers who "didn’t want the items they loved in smaller sizes,” said Annica Kreider of McAlister’s Deli. Chain restaurants are instead trying to offer more choices and are giving customers greater say. A Qdoba executive said, "People who are dieting often want to go a little easy on things like cheese, so the way we’re set up is perfect for them.”

Full Story:

Related Summaries