Revelations that Carrier IQ's mobile diagnostic software has the capability to record and store private user information such as SMS text messages is giving some proponents of smart-grid devices, such as smart meters, pause as they consider the potential ramifications of the technology on consumer privacy. At least one commentator says the Carrier IQ controversy confirms that regulations are not enough to avoid privacy pitfalls, which is why it's so important that the industry establish strong standards of its own.

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