3/27/2012

Managers can prepare for unknown dangers by imagining the worst, devising a response plan and asking whether their team is up to the challenge, John Baldoni writes. "Very often members of a leadership team are equipped to manage when the going is good, but what happens when the bad gets into fear?," Baldoni writes. "... You need leaders who can cope with [setbacks] and maintain the discipline to persevere."

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