3/16/2012

Companies that excel in customer service understand that how they treat customers affects their business' success. You can improve your company's customer service by reviewing your hiring processes, treating your employees well, experts say. "A company's service will be successful when the processes, leadership, communication, and learning and development are all aligned to support the service standards and the employees who deliver on them," according to Jill Donnelly of Customer Service Experts.

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