3/5/2012

Some managers are too passive to give negative references to poor-performing employees, Alison Green writes. To recognize when references are being too kind in their descriptions, pay attention to their levels of enthusiasm. "The reference will say that the employee's work was 'fine,' she did a 'fine job,' etc. -- which is very different from 'she's the best and I wish we'd been able to keep her,' " Green writes.

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