Fred Smalls leads his community in many ways as he begins his third term as president of the Laurel, Md., City Council: He also serves as president of a hospital's board of directors and as deputy secretary of state for administration, finance and human resources for Maryland. His experience and involvement have made him a good mediator, his colleagues say, and he has made communication a priority for this term. "I want to get the city to do more outreach through social media and through a number of other platforms to help us inform and reach the residents better than we have," Smalls said.

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