Business communication increasingly happens through electronic media, but there is value in having in-person conversations with other people and looking them in the eye, writes Rene Shimada Siegel, founder and president of High Tech Connect. Pay attention to the signals you might be sending with your eyes, and be aware of what others might be telling you. If someone else is unable to meet your gaze, it may be a sign that "she's afraid to deliver bad news or wants to be somewhere else," Siegel writes.

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