3/4/2013

Business leaders will continue to be more involved with IT-services spending, especially amid growing demand for software-as-a-service, a Forrester Research survey says. "They are interconnected," Forrester's John McCarthy says. As Everest Group's Peter Bendor-Samuel says, "The cloud tells the business they can have production-ready tech at their fingertips without having to go through the CIO."

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