When everybody else in the room is saying "yes" too readily, it's up to the boss to be the voice of negativity, writes Art Petty. "Saying 'No' is the last line of defense against group-think," he warns.
Good bosses say "thank you" to their workers often and with real sincerity, writes Art Petty. Expressing gratitude for a job well done is a quick way to motivate your team and show them that you're aware of their hard work, Petty explains. "Saying 'thank you' is one of the simplest forms of showing respect and one of the most powerful forms of letting your team members know that you are watching and that you genuinely care," he writes.
Sometimes we feel obligated to fulfill someone else's request even when we would rather not do so, but this is a mistake, according to Royale Scuderi. "Saying 'yes' when you really want to say 'no' is a major stressor for your mind and body," she writes. Additionally, saying "no" allows you to make more time for truly important tasks and to save your energy.
All bosses suffer from occasional failures of nerve or crises of confidence, writes Art Petty. The key is to remember that leadership is a perpetual learning process, and that good bosses don't peak until just before they retire. "It takes a lifetime to master this role ... [I]f you're not failing fairly regularly in your dealings with others, you're not trying hard enough," Petty writes.
Bosses should pointedly refuse to attend boozy gatherings with their workers, writes Art Petty. Getting tipsy in front of your team undermines your authority, so it's best to do all your bonding while sober. "You're not one of the gang anymore," Petty warns. "There's no going back."
Once business leaders have formed initial impressions, they often put insufficient energy into observation, writes Art Petty. Twelve questions managers should ask themselves as "leadership anthropologists" include "How do people deal with their bosses?" and "What activities suck the life out of people?"