To defuse an office bully, one first has to understand how he or she operates, writes Janine Popick, CEO and founder of VerticalResponse. Some bullies portray themselves as martyrs; others are bullies behind the scenes but nice to your face. A manager might think a bully can't touch him, but that is incorrect. "[B]ullies don't always bully down the organization, sometimes they have so much power that they can bully you too," Popick writes.

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