Bosses should treat their workers' ideas like delicate, fragile eggs, taking care not to crush them, writes Ryan Smith, co-founder of Qualtrics. However, that doesn't mean companies can procrastinate. "[W]hat if the next Facebook was being started next door, and you had the chance to be a founding member? Would you recognize the potential? But a better question is, would you do something about it?" Smith writes.

Related Summaries