7/30/2013

If you want to create a superior working environment, it's critical to avoid sending mixed messages and to follow through after soliciting feedback from employees, Jennifer Robin and Michael Burchell write. "Few things are more frustrating than being asked your opinion in order to have it ignored," they write. In the end, it's important to realize that great workplaces are a result of management meeting challenges instead of making excuses.

Related Summaries