7/31/2013

Job seekers must make a strong first impression, even before the formal interview begins, career coach Terri Lee Ryan writes. The interview really begins the moment candidates walk through the door, so they should remember to be courteous to the receptionist and resist playing with a phone while waiting. Also, they should look the interviewer in the eye, listen closely and be sure to ask about "next steps" at the end, Ryan writes.

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