With the rise of the cloud, bring-your-own-device and the emerging Internet of Things, issues that were once the domain of IT have trickled down into nearly every department of the connected enterprise, leading to sometimes rash decisions by executives with little or no technical experience. Jonathan Feldman, chief information officer for the City of Asheville, N.C., writes that with the ubiquity of technology helping spread responsibilities around, CIOs need to relinquish some of their control over IT and take on the role of facilitator to offer a guiding hand across a range of disciplines.

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