8/14/2013

Mundane-sounding events in workers' professional lives can have a big impact on how much they commit to your company, Jennifer Miller writes. The hiring process, onboarding procedures and project launches can serve as pivot points that lead workers to tune out or engage more fully, depending on how they're handled. "Like a door hinge, employee engagement pivot points are the fulcrum upon which commitment swivels," Miller writes.

Related Summaries