A thriving business is one that can "anticipate, adapt, and accomplish," and Norfolk Southern will use all three to determine how best to use its $2 billion capital investment in 2013, said NS CEO Wick Moorman during a recent interview. The Class I's other executives, including NS Chief Marketing Officer Don Seale, NS Chief Operating Officer Mark Manion and NS Chief Information Officer Deb Butler, also discussed how the railroad plans to maximize its resources to provide continual client satisfaction and value-added transportation product.

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