It's all too easy to see the world in terms of black and white -- hero-worshipping or vilifying others for their triumphs or flaws, writes James daSilva. That's a dangerous habit since it stops you from seeing the whole picture and learning from that. "It can only help to have more reflection, more consideration and more understanding underpinning our decisions, judgments and dealings, whether with failure or success," daSilva writes.

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