8/14/2013

Travel agents should strive to develop their clients into lifetime partners, for whom they will create memorable travel experiences that will fulfill all their aspirations and dreams of adventure, Richard Earls writes. "Gear your travel practice to span multiple years, five-year plans, even decades. The approach will have to be holistic ... But the mission will be to keep them on track in fulfilling a life of travel," Earls writes.

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