Don't expand your restaurant business so much that you don't have time to have a presence at each location, advises chef and restaurateur Stefan Richter. "Customers are there to see you, the chef, the owner, the creator, so it is important to make time to say hello. Small donations of your time show that you care and keeps customers coming back," writes Richter, whose tips for boosting repeat business also include proper pricing and giving back to the community.

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