In the "Digital Industrial Revolution," Gartner predicts the rise of new technologies will allow machines to take the place of middle-class workers. As a result, Gartner says U.S. unemployment rates will rise. Gartner sees smart machines replacing humans in industries such as transportation, construction and health care. The company warns of social unrest by 2020 as people lose jobs to machines, and it urges companies to structure teams now to address the issue.

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