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Good leadership isn't just about getting short-term results -- it's also about helping people gradually grow into and realize their potential, says Bloomingdale's CEO Michael Gould. That comes as you build trust and encourage people to believe in themselves and in the team they're part of, Gould explains. "What people want is a sense of recognition. They want a sense of belonging. People want to sense that what they're doing makes a difference," he says.

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