Frank McKenna, the former premier of New Brunswick, Canada, had a habit of bypassing his middle managers and dropping by cubicles to directly thank employees for things they'd done well. That sort of direct and spontaneous feedback does a great deal to motivate workers and it's something all leaders can learn from, argues Jim Taggart. "If you're in a supervisory position, or in a formalized management role, be sure to step back and reflect upon how you provide feedback to your team. Better yet, ask for regular feedback on how you're doing," Taggart writes.

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