11/27/2013

Nobody likes getting negative feedback, but it's important for bosses to find ways to deliver necessary criticism without demoralizing the recipient, writes Dan Rockwell. The key is to understand that criticism done right enlightens and clarifies. Two of his tips: "Stick with one issue. More than one issue indicates you already failed in the past. ... Express issues in one or two sentences. The more you talk the worse it is," Rockwell writes.

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