Most purchasers are failing to increase their efforts on supplier relations management despite recent red flags, according to the January 2014 SM100 poll. In spite of the supply chain disasters experienced last year, such as the horse meat scandal and the Bangladesh factory collapse, only 32% of buyers have increased focus on supplier relations, it found. Purchasers have increasingly focused on contract management instead, which is "a natural reaction to deficiencies in supply of products or services," said Nic Porter of Procuring.

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