Principals should be the "lead learners" at their schools and be willing to let things "get messy" to effect real change, author Michael Fullan asserts. In this Q-and-A, Fullan suggests principals should spend their time building the capacity of their teachers, encouraging collaboration and being willing to make mistakes. "If you want a culture where the emphasis is on growth as opposed to evaluation only, there's going to be some stumbling along the way," he says.

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