5/29/2014

Can shedding tears be an effective communication strategy? Experts say that while crying is a powerful way to express your feelings, it's often better to hold back and show your control of the situation. "Crying ... is just one of a menu of communication blunders that, in a mere instant, can suck the executive presence right out of you," says Sylvia Ann Hewlett of the Center for Talent Innovation.

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