Southwest Airlines will continue working with reservation software provider Sabre Corp. as it transitions to provider Amadeus IT Holding SA, said Randy Sloan, the airline’s chief information officer. Sloan says the overlapping system should prevent problems experienced by other carriers when they switched systems. "Some airlines have had to do knife-edge cutovers," he said. "I'm not a fan of those types of migrations, so we've worked very hard to create a plan with as low a risk option as you can get when implementing a major piece of technology like this."

Full Story:

Related Summaries