If people don't want to help you with a business idea or aren't excited about it, it's an indication that it may not be worthwhile, Elizabeth Palermo writes. Jeff Harm of Brilliance Within Coaching and Consulting says it's vital to make sure that the concept isn't confusing.
Alabama-based Stephens Construction and Concrete evolved from being a sand and gravel supplier in 1995 to a concrete manufacturer and eventually a construction contractor. One of the keys to the company's success is "customer satisfaction," said Judy Callin, representative with Troy University Small Business and Development Center, who presented the couple with an award honoring their hard work.
USA Network, starting Sunday at 3 p.m., will air an eight-hour "Law and Order: SVU" block to bring attention to issues of domestic violence and sexual assault. The network has partnered with series co-star Mariska Hargitay's Joyful Heart Foundation and the No More campaign for the second edition of the "No More Excuses" initiative, which includes "custom wraps" with cast members and online materials.
Rick Snow talks in this Q-and-A about what led him to launch Maine Indoor Karting. Snow, who attended the Naval Academy and served as a tactical adviser to the Royal Saudi Navy, worked for Merrill Lynch and then Morgan Stanley before creating his business. Snow, a trustee on the National Small Business Association, said his wife encouraged him to open the business upon his retirement from the Navy.
Roger Dooley writes about a car-rental experience, noting that an offer of a nicer car at the same price would have been a great example of reciprocity: giving something to another person without any conditions. "That basic psychological principle, once triggered, would make it far more likely that I would recommend this company to others and rent from them again," Dooley writes.