Taubman Center's Smart Mall center has yielded real dividends that the REIT is now parlaying into its new project -- the Mall of the Future, writes Michael Osment, chief information officer and chief technology officer of Taubman. It is making strategic decisions about technology and infrastructure as a result. "In the rapidly evolving retail environment, a Smart Mall must also be built flexibly and be able to evolve as rapidly as the requirements of both shoppers and tenants, striking a good balance between level of flexibility and the level of investment required," he writes.

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