 | News for the wholesale distribution industry | March 8, 2007 |
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| Best Practices |  |  |
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- Tips for B-to-B sales calls
There are better ways to get in touch with a company's marketing, HR or IT director on a cold call than by directly asking for them by job title, which will more often than not result in a voicemail or call-back request. Instead, offer referrals and ask who would be the best person for you to speak to, so that whoever is fielding your call knows you are genuine and mean business. AllBusiness.com
(3/5)
| Management | | |
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- Which companies benefit from having a COO?
Ask yourself these questions when deciding whether to hire a chief operating officer: Who's in charge of our strategy?; who will make changes in our strategy to increase our competitiveness?; and who can we hold accountable for its implementation? COOs are best-suited to handle day-to-day, internal operations while working side-by-side with the CEO. IndustryWeek
(3/1)
| Customer Relations | | |
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- The value of customers
Take into consideration the value that you have to offer to a customer and the value that a customer has to offer you when determining your customer focus. This approach allows you to keep the importance of client satisfaction in mind while still heeding your bottom line. Knowledge@Wharton
(2/28)
| Training and Presentation | | |
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- Simple ways to generate productivity
Educate employees on company goals, try to understand their feelings and listen to their suggestions, so they feel more engaged and encouraged to work and contribute to the success of the business or organization. Manage Smarter
(3/5)
| Closing the Deal | | |
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Beefing up resume with falsities won't land you the job
"Listing false credentials may get you in the door, but it won't land you the job if you actually don't have them," says career coach Cynthia Shapiro in Career Journal.
| NAW Insider | | |
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NAW's Large Company Human Resources Networking Conference
NAW's Large Company HR Networking Conference, May 16 to 17, in Chicago, convenes top-level HR executives from wholesale distribution companies with sales of $100 million and above to network and benchmark. Agenda topics are based on responses from the HR community and address specific needs of the group, including ROI of HR, succession planning, recruitment and retention. Get details and register here.
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Should you become an acquisitive distributor?
This NAW Institute for Distribution Excellence book The Acquisitive Distributor pinpoints steps to success when one wholesale distribution firm sets out to acquire another. It can help you grow your business by showing you how the best acquisitive distributors operate.
| Weekly Poll | | |
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Do you have employees that telecommute full time?
After voting once, check out the real-time poll results on NAW's All Access page as often as you'd like.
 | Yes, at least one employee works off-site all the time. |
| No, everyone works in the office. |
| Not yet, but a plan is in development. |
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| | Recent NAW SmartBrief Issues:
- Wednesday, March 07, 2007
- Monday, March 05, 2007
- Friday, March 02, 2007
- Wednesday, February 28, 2007
- Monday, February 26, 2007
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