| November 9, 2007 | News for the wholesale distribution industry |
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- McNaughton-McKay acquires S+S/S&D
Electrical distributor McNaughton-McKay Electric Co. has purchased Germany's S+S GmbH and S&D GmbH, in its effort to establish a European source "for providing technical and logistical support for an increasingly complex supply chain," the company said. Modern Distribution Management
(11/6)
       
- Tech Data, Cisco co-develop productivity-enhancing program
Cisco has teamed with distributor Tech Data to develop Capacity Builder, a multicapability program that Cisco says is designed to assist its partners with improving productivity, retaining top talent and increasing work capacity. All Cisco partners can avail themselves of these services, regardless of whether they currently work with Tech Data, this article says. eWeek
(11/6)
       
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| | Leverage Your Inventory for Maximum Profit.
As a distributor, inventory is one of your key assets. How do you make sure you have the right products at the right place and the right time? For innovative ideas and insight, download IBM's ALL-NEW Executive Forecast and Demand Planning eKit. It features Adam Fein's article on Demand-Driven Customer Relationships, whitepapers, case studies, and more. | |
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| Best Practices |  |  |
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- Bringing best practice to China
As the country merges into the world economy, best practice in China will become best practice globally, products developed in China will become global products, and industrial processes developed in China will become global processes. The McKinsey Quarterly (free registration for SmartBrief readers)
(11/2007)
       
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- Improve customer relations by treating employees well
Keeping employees happy is one way to ensure your customers are being well taken care of, writes customer service expert Hal Becker. "The idea here is to take care of your employees, treat them with respect, treat them well and let them have fun. Then they also will have fun with their customers, which means that customers such as you and me will be treated properly," Becker says. American City Business Journals
(11/5)
       
| Small Business Manager |  |  |
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- Targeted marketing campaigns work well for small businesses
Small businesses may not financially be up for the big-time promotional campaigns often organized by larger companies, but they can still see benefits from their own targeted mail campaigns. Some recommendations for a marketing campaign include building a running list of newcomers to the area who may not be familiar with your product or service; using an intriguing offer or call-to-action for the campaign; and inviting prospective customers to an informative seminar. Manage Smarter
(11/6)
       
| Executive Life |  |  |
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- Fed officials expect interest rates to hold steady
Record oil prices and a weaker dollar aren't enough to justify higher interest rates, Federal Reserve officials said, but the central bank will also be reluctant to cut rates any further. Several Fed governors made comments about the bank's rate-cut stance, leading up to Chairman Ben S. Bernanke's congressional testimony today. The Fed has been wary of increased inflation after back-to-back rate cuts totaling 0.75% in September and October. ClipSyndicate
(11/8)
, Bloomberg
(11/7)
       
| NAW Insider |  |  |
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Learn how to protect your business from wildfires
Wildfires in the U.S. have been most common in the Western states, but they can happen anywhere. Learn what you can do to protect your business from wildfires here.        
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Employee Performance Improvement Tool Kit: Your key HR resource
Every distributor needs a more structured approach to improving employee performance, and the Employee Performance Improvement Tool Kit (book and CD) fits that bill. Use it to find, hire, develop, evaluate and retain efficient and effective employees. It includes dozens of customizable templates and 21 different samples of distribution jobs. Make it a key component in your human resources program.        
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