 | News for the wholesale distribution industry | October 18, 2007 |
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| Best Practices |  |  |
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- Creative business cards are memorable
Classic business cards will make a company look professional but creative ones can give it an "edge," according to this article in the Christian Science Monitor. Consider a landscaper whose card includes a pouch of grass seed or a divorce attorney whose card is perforated down the middle. The Christian Science Monitor
(10/15)
- Five simple principles to boost motivation
Salespeople can stay motivated when the chips are down by adhering to a few key principles, such as remembering that motivation is ultimately up to the individual and that true inspiration is fueled by something that is personally meaningful. MarketingProfs (free registration)
(10/9)
| Management |  |  |
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- Managing fast growth is challenge
Leadership, capital and infrastructure are the most common challenges in rapidly growing companies like the ones that made Inc. magazine's 26th annual list of the 500 fastest growing private firms. Experts and company spokesmen who have witnessed rapid growth talk about the challenges with the San Diego Union-Tribune. San Diego Union-Tribune
(10/14)
| Customer Relations |  |  |
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- Customer satisfaction is ultimate goal in e-commerce
Companies that have the most success in e-business are the ones that make their products and services easily accessible to customers. Those companies also keep in mind that while automation eases transactions, customer satisfaction is still the ultimate goal. destinationCRM
(10/16)
| Training and Presentation |  |  |
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| Closing the Deal |  |  |
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Scenario mapping can work if done properly
"If you don't have a clear idea, scenario mapping focuses on eliminating negatives," says John I. Todor, of customer-centric consulting firm The Whetstone Edge, in Customer Think. "Of course reducing the potential of the customer having negative experiences is a good idea -- but, it is not enough."
| NAW Insider |  |  |
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Learn, apply the essentials of profitable inside sales
This NAW Institute book provides a real-world, in-depth understanding of the expanded role of inside sales. Inside sales personnel are responsible for generating sales and making sure those sales are profitable. This book shows inside sales reps how they contribute to your company's health and well being. Make it as an essential component in your company's training program. Order today!
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The Hertz green collection: Reserve and conserve
Now you can reserve fuel-efficient, environmentally-friendly cars that are both easy on the wallet and suitable for families and small groups traveling together. Reservable by specific make and model with an EPA highway fuel efficiency rating of 28 miles or more per gallon. To enroll in the NAW/Hertz Business Account Program, visit NAW's Web site.
| Weekly Poll |  |  |
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Do you consider yourself a workaholic?
After voting once, check out the real-time poll results on NAW's All Access page as often as you'd like.
 | Yes, I have to admit that I work a lot. |
 | I would not say so, but my family and friends may disagree. |
 | No, I know I do not work too much. |
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- Monday, October 08, 2007
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