 | News for the wholesale distribution industry | February 1, 2007 |
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| Best Practices |  |  |
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- Marketing, sales teams should work together
Work together to identify the best leads or prospects, reuse work to save money in the budget and pay attention to what each team is working on to get the most out the marketing and sales departments. MarketingProfs (free registration)
(1/23)
| Management |  |  |
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- Take a vacation from your e-mail
Everyone -- even managers and executives -- needs a mental break from checking their inbox now and then. The CEO and founder of eROI offers some steps for immersing oneself in an e-mail-free zone, at least temporarily. SmartBIZ
(1/3)
| Customer Relations |  |  |
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- Keep customer service team, sales reps connected
Customers often share grievances with the first company employee they get a hold of, whether its a customer service rep or salesperson, so having an organized and open way of communicating is essential. Having a CRM that is accessible to many departments will benefit the business by providing information on common customer complaints, praise and suggestions. CRM Daily
(1/24)
| Training and Presentation |  |  |
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- High-potential programs often a high-wire act
Identifying future leaders within the ranks of your operation and helping prepare them for larger roles through "high-potential" programs is often difficult. Cast a wide net and start grooming employees ages 30 and younger for even the highest positions, advises one expert. Workforce (free registration)
(1/30)
| Closing the Deal |  |  |
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Know when to keep trying or when to move on
"'I'd like to talk to you about my company and my product.' That's probably the worst voice mail message I have ever heard," says Dave Kahle, in his Q-and-A on how to get a stubborn prospect to meet with a persistent sales rep.
| NAW Insider |  |  |
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NAW and The Hartford
NAW has partnered with The Hartford to offer insurance expertise and comprehensive coverage tailored to the specific needs of wholesaler-distributors. The Hartford also offers expedited claims handling services and a countrywide network of loss control and risk management experts to help wholesaler-distributors protect their businesses and minimize loss costs. More information available here.
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Order NEW Facing the Forces of Change report now!
Facing the Forces of Change: Lead the Way in the Supply Chain, eighth edition in acclaimed series by NAW's Distribution Research and Education Foundation, is ready for ordering. This all-new report is packed with trends, action ideas and thought-provoking questions for your management team. Every distribution executive should read this book. Order now!
| Weekly Poll |  |  |
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How often do you make suggestions at work?
After voting once, check out the real-time poll results on NAW's All Access page as often as you'd like.
 | Anytime one comes to mind |
 | Only when I feel that they are very important |
 | Almost never |
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