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CVSN SmartBrief
December 4, 2007
 

Industry News

Alternative-fuels sources deliver for freight carriers
Freight carriers and equipment suppliers are under more pressure than ever to run fuel-efficient operations and reduce dependence on crude oil. Some alternatives that are available or could become available include biodiesel, electricity, ethanol, hydrogen, natural gas and propane. DC Velocity (11/2007)

White House plans to rework stance on illegal hires
The Bush administration is temporarily backing off a push to enforce new rules punishing firms for hiring illegal immigrants, papers filed last week in federal court indicate. The motion asks a federal district court judge to suspend the case until late March to allow the Department of Homeland Security to rework the rule and further study its possible impact on small business. The White House said it believes the amended rule would "fully address the court's concerns." The New York Times (11/25)

Economists, Fed still think economy can avoid a recession
The Federal Reserve and most private economists are holding firm to views that the U.S. economy can avoid a recession, even as investors signal otherwise. But figuring out who is right, even with history as a guide, isn't easy. "Economists are extremely bad at predicting turning points, and we don't pretend to be any better," Fed Chairman Ben S. Bernanke told Congress recently. The Wall Street Journal (11/26)

Business Strategy

Gender communication differences apparent in "he-mail," "she-mail"
E-mail is not exempt from the differences between the way males and females communicate, and certain gender patterns can be identified in e-mail, an expert says. For one thing, men's e-mails tend to be terse, while women's e-mails tend to be detailed. Advice for men includes making sure to respond to e-mail with at least one full sentence, while women are advised to avoid becoming too personal in their missives. American City Business Journals (11/5)

Sales & Marketing Tips

Sales team should be able to read prospects' body language
Sales prospects send strong nonverbal signs that sales reps need to be able to interpret. Consider administering a short quiz on reading body language, such as the one included in this article, to help sales professionals become more adept at recognizing prospects' "buy signals." Manage Smarter (11/15)

Choose compensation plan that meshes with your corporate strategy
A solid compensation plan is essential in terms of getting top performances from your sale reps. A strong compensation plan takes into account such key elements as performance measures, the salary-commission mix and payout timing. Selling Power (free registration) (11/19)

Management Style

Breaking up with customer is hard to do
Sometimes, businesses need to cut back on clients to provide the best service to ones that promise long-term value to the company. "You don't want to be rude, but sometimes your customers can be overly demanding or confrontational, and those are times you may want to assess whether it's worthwhile to keep them," says Vikram Mathur of the Michigan Small Business and Technology Development Center. Crain's Detroit Business (free registration) (11/19)

Key employee attributes essential for success
Gauge your employees' effectiveness and suitability for their jobs by examining their strengths in such areas as goal-setting, leadership skills and cooperation with others. CEO Strategist (11/13)

Small Business Operations

Survey: Small-business jobs should increase in 2008
Senior executives polled by NFI Research in New Hampshire indicate small businesses will increase jobs in 2008. Of the 180 executives who responded to the survey, 60% said companies with fewer than 500 employees would increase employees. American City Business Journals/Baltimore (11/23)

Association News

It's time to sign up for HDAW08!
Heavy Duty Aftermarket Week '08 will be held from Jan. 21 to 24, 2008, at the Mirage Hotel & Casino in Las Vegas.

Go to www.cvsn.org for links to HDAW information, distributor registration forms and to book your hotel room. Remember to list your affiliation as CVSN only, so that the association gets credit for your attendance. For questions, call Angelo Volpe at (904) 737-2900.

SmartQuote

When you're angry, never put it in writing. It's like carving your anger in stone. That makes implacable enemies."

--Estee Lauder,
founder of Estee Lauder Inc.


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