SmartBrief on Workforce

Tell a Friend

Complete the form below to send this SmartBrief on Workforce story to a colleague

* Your name:

* Your E-mail:

* Your friend's E-mail: Separate multiple addresses with commas
To access your saved contact list(s), you must log in.

Personal Message: (2000 characters at max)

(2000 characters left)

Terms and conditions: You must submit valid e-mail addresses only. Use of e-mail addresses is subject to the terms of SmartBrief's privacy policy.

4 ways to be a better listener

Listening is tougher these days because people are distracted by multitasking and technology, Bronwyn Fryer writes. If you want to become a better listener, focus on the speaker and try to anticipate what will be said next, mentally weighing and reviewing what is being said. Harvard Business Review online/HBR Editor's blog (11/05)